Buy Two Get One Free - The Clopen Effect

Episode 60

Buy Two Get One Free

Yearly raises and price increases, Burger King drive-thru, Cassandra dropped her phone in the toilet, there are 2 types of angry customers, 10 common phrases you should never say to a customer, 12 steps to help you cope with customer complaints, Who's getting the attention they need today?, locking wheels on carts, Cassandra is very good with people, keep the line moving, people have gotten worse, silence, Meredith describes live bomb parties

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