Episode 60
Buy Two Get One Free
Yearly raises and price increases, Burger King drive-thru, Cassandra dropped her phone in the toilet, there are 2 types of angry customers, 10 common phrases you should never say to a customer https://www.userlike.com, 12 steps to help you cope with customer complaints https://www.shopify.co.uk, Who's getting the attention they need today?, locking wheels on carts, Cassandra is very good with people, keep the line moving, people have gotten worse, silence, Meredith describes live bomb parties
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